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Please read before you make a booking


In order to register for a course at KSE, it is necessary to provide full information, as specified on either the Group Registration Form or the Independent Student Registration Form.


Independent Students: Prices are shown on our website – Students coming to KSE as part of a group: Your group organiser will inform you of prices. Prices for all students include all teaching materials.

Payment of Fees

Independent students:  Once KSE has confirmed a booking, please:

  • Pay a deposit of £100 to guarantee a place at the school (full bank details are on the Independent Student Registration Form)
  • Pay the remaining balance of your course fees at least two weeks before the course start date
  • Payment should be made in pounds sterling, by bank transfer

When transferring money from your bank, please note that you are responsible for bank charges of both the sending and receiving bank. Students coming to KSE as part of a group:  Your group organiser will tell you what the payment conditions are for your course.


Please notify KSE as soon as possible of any change to a booking. It may be possible to postpone a course (depending on course availability). For cancellations made between forty two days and twenty eight days prior to the course start date, deposits will be retained. 50% of fees may be retained for cancellations made between twenty eight days and fourteen days prior to the course start date. Full fees may be retained for cancellations in the fourteen days prior to the course start date.

Force Majeure

KSE is not liable for failure to perform their obligations if such failure is as a result of: Act of God (including fire, flood, earthquake, storm, hurricane or other natural disaster); war; invasion; act of foreign enemies; hostilities (regardless of whether war is declared); civil war; rebellion; revolution; insurrection; military or usurped power or confiscation; terrorist activities; nationalisation; government sanction; blockade; embargo; labour dispute; strike or lockout; interruption or failure of electricity or telephone service. No party is entitled to terminate this agreement in such circumstances. No refunds will be made in the event that Force Majeure applies.



Health, Personal Property and Travel Insurance

All students, whether travelling independently or with a group, must ensure that they have full health, property, personal liability and travel insurance before their KSE course begins. KSE cannot be held responsible for any personal loss or injury.


For students requiring a visa to study at KSE: Once we have received your booking and your deposit, we will hold a place on the course you have selected and send all relevant visa documentation including a Visa Support Letter. Please let us know as soon as your visa is granted or refused. You are liable to pay the cost of courier delivery. KSE will support visa applications for students travelling as part of a group and for independent students. If a visa is refused, please send us a copy of the refusal letter. On receipt of that letter, we will arrange a refund, minus any bank charges incurred, according to our normal cancellation conditions.

Academic and Teaching

All courses include a placement test on the first day. Students who successfully complete the course and attend at least 90% of lessons receive a KSE Certificate. Courses usually start on a Monday. Classes are timetabled as follows: Morning Lesson 1: 0900-1030 Break: 1030-1045 Lesson2: 1045-1215 For courses with afternoon classes: Lesson 3: 1400-1530 Break: 1530-1545 Lesson 4: 1545-1700 Standard KSE courses have lessons timetabled from Monday-Friday. Courses for Young People: If there is a full-day trip during the school week and a morning class is missed, a catch-up class will be offered on one afternoon. On the Student 21 course, classes may occasionally be on afternoons other than Tuesday and Thursday. The timetable may vary in order to fit in an excursion. That could mean, for example, that the Wednesday morning lesson finishes 15 minutes early so that students can join a half-day trip (this may be optional for adult students). KSE makes every effort to provide a nationality mix in classes and on activities. There may, however, be times when this is not possible. KSE reserves the right to merge, split, cancel or otherwise alter the composition of a class. If a student’s English level is not suitable for the course they have booked, KSE reserves the right to move them to a different level. KSE reserves the right to change a student’s class level. This will be done in consultation with the student’s teachers and KSE academic staff. The decision of the academic staff is final.

KSE Buildings

KSE’s main buildings in Broadstairs are situated in Granville Road. The school offices are in these buildings as are many of our classrooms. Students may have class here or in one of the other buildings we use in Broadstairs:

  • KSE café and classrooms at 66 High Street
  • Wellesley House School, Ramsgate Road, Broadstairs
  • Queen’s Road Baptist Church, Queen’s Road, Broadstairs
  • KSE, 17 Queen’s Road, Broadstairs

We may on occasion use other off-site rooms for teaching in Broadstairs. Our Penzance courses usually run at Penwith College. We only accept group bookings in Penzance and will inform the group organiser of the location of our classrooms at the time of booking.

Public Holidays

KSE is open on all public holidays except for those which fall during the Christmas period. Classes and activities are run as normal and all offices are open and fully staffed.


If your work, attendance or conduct is unsatisfactory, you will be subject to KSE’s disciplinary procedures. These procedures may lead ultimately to expulsion. In the event of expulsion fees are not refunded. Travel and other costs incurred as a result of expulsion must be met by the student or by the student’s parent or guardian. Attendance at school is compulsory for all students and is a condition of a UK visa. Non-attendance of visa nationals is reported to the relevant UK government bodies. A student can be sent home from KSE for any of the following:

  • Using alcohol (if under 18), illegal drugs or ‘legal highs’ (at any age)
  • Bullying another student
  • Violent behaviour
  • Stealing from a shop, homestay host, the school or another person
  • Any activity that is illegal in the United Kingdom


It is vital that students or group organisers inform us at the time of booking of any special requests, dietary needs, allergies, health conditions or any other considerations they believe to be important in the selection of their accommodation. If a change of accommodation is requested when a student is at KSE because a student has a dietary need, allergy, health condition or other special requirement which we have not been informed of prior to arrival, they may be charged a cancellation fee for the accommodation they are requesting to leave. KSE reserves the right to cancel accommodation booked if there are concerns about a student’s behaviour. No refunds are made in these circumstances. KSE is not responsible for any damage or loss of property while a student is staying in accommodation arranged by KSE. If homestay accommodation has been booked, KSE will provide the student or group organiser with details prior to arrival at KSE.


KSE, its directors, employees, representatives, agents, homestay hosts and sub-contractors will not be liable for any sickness, injury or death of a student, any damage caused to a third party by a student or repatriation costs.

Parental Consent

It is understood that by making a booking for your child or ward directly with KSE or through a third party e.g. educational travel operator or school you implicitly accept these Terms and Conditions and permission is given for your child/ward:

  • to live and travel independently while studying at Kent School of English (although it should be noted that accompanied transfers on arrival at or departure from KSE are compulsory for all children under 16)
  • to participate in on- and off-site activities and excursions arranged by KSE: a course will typically include activities such as sports and dancing and excursions to large cities such as London
  • to be administered first aid and to be given appropriate non-prescription medication
  • in an emergency, to be administered medication and treatment as instructed by medical authorities present including emergency dental, medical or surgical treatment , anaesthetic, blood transfusion

Group Organisers

These Terms and Conditions should be read in conjunction with the group proposal sent to you by KSE, in which some Terms and Conditions may be varied

Group Leaders

Group Leaders accompanying a group including a student or students under the age of 18 to KSE, agree to act ‘in loco parentis’ at all times and will adequately supervise all members of their group. Where applicable, this responsibility is delegated to KSE staff e.g. for activities and classes.


All students/ Group Leaders and other customers of KSE are fully responsible for any damage they may cause at school, in their accommodation or elsewhere and should expect to pay for any replacement or repair necessitated by the damage they have caused.

Publicity Materials

We occasionally take still photos or video footage for use on our website or in other publicity materials. If a student wishes NOT to appear in any such materials they should let us know in writing prior to their course. KSE may use your written feedback in promotional materials. If a student does not wish to be quoted, they should inform us.

Data Protection

Any information provided to KSE may be held on computer and used by KSE in accordance with Data Protection legislation.


Any dispute which arises concerning contractual arrangements with KSE will be subject to the jurisdiction of the courts of England and Wales.   Kent School of English Limited is registered in England and Wales under company number 5001361